Dickinson Fleet Services introduces Webwrench

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Dickinson Fleet Services, the largest independent truck repair and body shop in the country, recently launched a new technology product, Webwrench, which the company describes as a state-of-the-art software system to help its customers maximize the life expectancy of their fleets and tighten controls on spending.

Dickinson says the online tool gives customers access to information that helps them gauge and manage their fleet performance and costs. It provides real-time access to DOT inspection currency reports, preventative maintenance inspection currency reports, vehicle repair history and cost information for analysis on individual vehicles, as well as a company’s entire fleet of vehicles, according to the company.

Increased costs to maintain trucks have led many companies that traditionally handled their own maintenance to outsource to firms like Dickinson that specialize in maintenance and repair. “It’s become increasingly expensive for companies to maintain their own fleets,” says Ted Coltrain, vice president and general manager of Indianapolis-based Dickinson. “Our service allows our customers to focus on their core business while leaving their maintenance to Dickinson, where we have state-of-the-art equipment, we know the regulations and we have experienced well-trained technicians who will keep their trucks on the road.”

Customers can access Webwrench through a service contract with Dickinson Fleet Management. The company says the program offers:

  • Preventative maintenance and inspection;
  • Preventative maintenance tracking and scheduling;
  • Nationwide breakdown service 24 hours a day, seven days a week;
  • Nationwide accident repair management (working with a network of independent truck repair shops);
  • Warranty management;
  • Estimate and invoice audits by expert fleet service managers;
  • Monthly fleet reviews by expert fleet service managers;
  • Preferred rates;
  • Priority service and turn-time; and
  • Webwrench, which provides online access to fleet performance information, cost tracking and budgeting.
  • For more information, go to www.dickinsonfleetllc.com.