Freightliner Trucks has announced its 2007 ASPIRE Award Winners. The ASPIRE (Acknowledging Sales, Parts & service, Image and Relationship Excellence) program recognizes the vision, dedication and persistence of Freightliner Trucks dealers who push the boundaries of success in sales, service and customer support. Dealers received their awards during an event in Tucson, Ariz.
“Customer satisfaction is our most important success measure,” says Mark Lampert, senior vice president of sales for Portland, Ore.-based Freightliner. “Our ASPIRE winners set new standards for sales, service, customer support and excellence. The program raises the performance bar and makes our entire dealer network stronger.”
Fyda Freightliner Columbus Inc. is the honored recipient of the ASPIRE 2007 Dealer of the Year Award. “Winning has been a humbling and exhilarating experience,” says Gary Tiffan, general manager. “Every employee in every department contributed to our success. It’s gratifying to receive this recognition. Success begins with people taking care of people. Without that, nothing else matters.”
Tiffan manages one of the company’s five locations. The Columbus facility — with 110 employees, 26 service bays and 24/7 parts and service — serves highway, vocational and Sprinter van customers. Tiffan credits his great employees, strong customer relationships and the support of company owner Tim Fyda for his company’s achievements.
“ASPIRE winners represent the best of the best,” says Jack Conlan, senior vice president of customer support. “We are very proud of their success and appreciate their commitment to excellence.”
Summit Award winners include:
Alpine Award winners include: