Powerline Freight Systems — a nationwide longhaul carrier based in Chandler, Ind. — says it has enhanced customer interaction and overall efficiency of its fleet through the use of TeleNav Track, a GPS navigation and tracking service. After receiving inquiries about whether its trucks were satellite-equipped, the company recognized the need to implement a cost-effective solution that would ensure customer satisfaction.
By deploying TeleNav Track on devices in all of its service trucks, dispatchers now can locate shipments at any time and relay how far away the truck is from its intended destination, whether it is on schedule and the estimated time of arrival to the customer. The company also can determine the speed that any truck is traveling, helping to maximize fuel efficiency. Because TeleNav Track gives management real-time visibility into the trucking fleet’s whereabouts, it has led to further savings for the company in the form of price reduction and control within its security division.
“Deploying the TeleNav Track service was such an effortless process,” says Jim Powers, president of Powerline Freight Systems. “As trucks came back from their routes, we were able to implement the system ourselves in under 15 minutes per vehicle. TeleNav Track does everything we needed, offering all the benefits of other providers at a fraction of the cost. With all the increases we’ve seen in efficiency and reliability, the service easily pays for itself very quickly.”
“Businesses with customers across the United States, such as Powerline Freight Systems, can greatly benefit from technological advancements in tracking solutions which in turn can be passed on to its customer base,” says Sal Dhanani, senior director of marketing and co-founder of TeleNav. “We developed TeleNav Track to give companies the ability to manage and exceed customer expectations while increasing their work force efficiency.”