Penske Truck Leasing announced today, July 14, that it received certification from the National Institute of Automotive Service Excellence for the company’s Continuing Automotive Service Education program. Penske says it is the first and only truck leasing, rental and logistics provider to earn ASE certification for a program of this kind.
Penske’s CASE-recognized technician certification program is designed to enhance the skills of its 5,000 U.S. vehicle maintenance technicians and customer service representatives who service more than 200,000 vehicles. The three-tiered program uses Web-based, hands-on and classroom training methods. Penske expects to fully implement its ASE-certified CASE training program companywide over the next 18 months.
“The automotive community is proud of Penske’s commitment to a quality in-house technician training program,” says Tim Zilke, ASE president.
Penske Truck Leasing provides its vehicle maintenance technicians with ongoing and robust training programs. In addition to its new CASE program, each vehicle maintenance technician from Penske Truck Leasing typically receives 40 hours of training annually.
Mark Oliver, senior vice president of field maintenance for Penske Truck Leasing, says the CASE program is vital in today’s marketplace. “Maximizing vehicle performance and safety for our customers is at the heart of our efforts to have the industry’s best-trained technicians,” Oliver says. “Improving the qualifications and skills of our people is central to meeting this objective.”
Ken Coots, senior vice president of maintenance services for Penske Truck Leasing, also views the CASE program as a recruiting edge. “Vehicle technicians are in high demand in our industry, and our program provides an excellent path for career advancement,” Coots says. “To provide techs with leading-edge training that keeps pace with the ever-changing engine and vehicle technologies is an invaluable asset for recruiting and retaining the best-in-class talent we need to serve our customers and their fleets.”
Penske Truck Leasing, headquartered in Reading, Pa., is a joint venture among Penske Corp., Penske Automotive Group and General Electric. A global transportation services provider, Penske operates more than 200,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe and Asia.