Southeastern Freight Lines announced that it has been named 2008 Yamaha Regional LTL Carrier of the Year by Yamaha Motor Corp. U.S.A. This is the first year Yamaha Motor Corp. U.S.A. has given this award.
“We have worked with Southeastern Freight Lines for more than 10 years, and we recognize their high performance when working with Yamaha Motor Corp. U.S.A. and its unique transportation needs,” says Richard Benavides, transportation manager in the logistics division of Yamaha Motor Corp. U.S.A. “With consistently strong performance metrics, Southeastern should be recognized as an outstanding strategic partner for Yamaha Motor Corporation U.S.A.”
Southeastern says its formal Quality Improvement Process motivates employees to continuously improve to satisfy customers; this unique process — which consists of training programs, various teams such as recognition teams and individualized quality workgroups, frequent strategic planning meetings and the use of statistical process control — was established to eliminate costly waste and errors, and create a better value for customers.
“We took the extra step to help resolve issues at pool distribution, and Yamaha found this to be above and beyond what any other carrier had provided them,” says Lisa Davis, national account manager for Lexington, S.C.-based Southeastern Freight Lines. “We appreciate and value this recognition from Yamaha.”