FedEx Freight offers 10:30 a.m. money-back delivery guarantee

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FedEx Freight now is offering less-than-truckload delivery by 10:30 a.m. backed by a money-back guarantee. The new service, FedEx Freight A.M., is designed to offer greater flexibility and control to shippers, whether they are meeting a unique need or as part of a planned strategy to reach a market or customer earlier in the day.

The company says the new time-definite service is easy to use, is economical and provides customers with streamlined pricing. Customers may select FedEx Freight A.M. service by making an online request or making a selection on the bill of lading, even at the time of pickup; according to the company, this simplifies the process by eliminating the need for customers to call for a price quotation and service commitment.

The company says that shippers in a variety of market segments have asked for time-definite morning deliveries, including wholesalers, manufacturers, suppliers serving retail markets and producers of high-value goods. FedEx Freight A.M. is priced with a flat rate, which helps enable customers to plan budgets more accurately.

“As companies further compress supply chains and carefully manage inventory and cash flows, this level of service is more important than ever,” says Douglas G. Duncan, president and chief executive officer of FedEx Freight Corp.