PHH Arval, a subsidiary of PHH Corp., announced that it has been awarded the ASE Blue Seal of Excellence from the National Institute for Automotive Service Excellence for the 10th year. PHH Arval, based in Sparks, Md., says this is the most recent achievement in its long record of ensuring that its service and collision management specialists have the highest levels of expertise to serve its North American fleet management clients.
PHH says that in the Vehicle Maintenance Assistance area, where technicians help clients and drivers manage every aspect of their vehicles’ maintenance and repair, 100 percent of its technicians are ASE-certified; in addition, 56 are Master Automotive and Truck Technicians, meaning they have received at least eight certifications in specific automotive categories, and the company also has a World Class Technician as a case manager.
PHH says that in its Vehicle Accident Services area, 100 percent of the collision repair specialists who review, negotiate and authorize claims are ASE-certified in collision repairs, and many are also Master Automotive Certified Specialists and Master Collision Certified Specialists; in addition, the group is I-CAR (Inter Industry Conference on Automotive Repairs) Gold-certified, and all of PHH’s Collision Repair Specialists have achieved individual I-CAR Platinum accreditation.
PHH says its technicians serve clients in both the United States and Canada, and that its numerous certifications cover the full range of cars, trucks (light, medium and heavy-duty) and buses.