Volvo Trucks North America recently announced its 2009 Dealers of the Year for the United States and Canada. The award honors each dealership’s entire organization and its employees for overall accomplishment and performance. Selection criteria for the annual awards include outstanding performance in new truck and parts sales, Volvo engines, customer satisfaction index and investment in facilities.
Truck Enterprises of Harrisonburg, Va., was named the U.S. Dealer of the Year for 2009. Truck Enterprises was founded in 1961 and has been a Volvo Truck dealer since 1987. There are seven other Truck Enterprises locations in the Mid-Atlantic region. Jim Hartman is the dealer principal. Truck Enterprises of Harrisonburg has an 87,000-square-foot facility with 36 service bays, 10 body shop bays and 86 employees.
Mackay’s Volvo Truck Centre of Truro, Nova Scotia, was named the Canada Dealer of the Year for 2009. David Mackay is the dealer principal. Founded in 1980 by Mackay and his father, the dealership has grown from a small three-bay shop to two locations with a total of 30 service bays and 75 employees.
“It’s great to acknowledge and reward a job well done, especially in the challenging times our industry has faced recently,” says Ron Huibers, senior vice president of sales and marketing. “In honoring Truck Enterprises of Harrisonburg and Mackay’s Volvo Truck Centre, we recognize the fact that they lead their dealerships to excellence and continue to represent Volvo in an outstanding way.”