Great Dane announced that its AdvantEdge national account parts and service program now is open for fleet customer enrollments after a successful pilot launch that began in February. The program connects customers to a nationwide network that fulfills their parts and service needs.
“With over two years in development, the AdvantEdge program is now ready to roll out,” says Dave Durand, Great Dane’s director of aftermarket. “All phases of the pilot launch have proved successful, and we are confident our customers will experience the full benefit of this industry leading program.”
AdvantEdge allows customers access to Great Dane’s extensive branch and dealer network throughout the United States and Canada. Once an account is established, customers can arrange for service and/or parts purchases at more than 100 participating locations. The program is a collaborative effort between Great Dane and Multi Service and was designed specifically with features to benefit fleets.
Customers are issued a single line of credit through Multi Service. Authorized buyers then can define unique roles and variable purchasing controls for drivers by utilizing the online platform. With features like Preferential Service & Parts Priority, Centralized Invoicing and Consistent Parts Pricing, Great Dane says AdvantEdge removes the headaches from over-the-road service and parts purchases.
With 24/7 online access, AdvantEdge helps streamline business processes and procurement management. Customers can locate a service and parts provider, review their historical purchases or pay their bill through the online system, making it simpler and easier to do business with Great Dane’s branch and dealer network and offering functions that can help control costs and reduce downtime through streamlined service.
Customer enrollment applications are available at all Great Dane full-service branch and dealer locations, and can also be downloaded from Great Dane’s website www.greatdanetrailers.com/AdvantEdge.