Qualcomm touts Media Manager Service, new HOS compliance option

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Updated Oct 20, 2010

Qualcomm Inc., a provider of integrated wireless systems and services to transportation and logistics companies, announced the availability of Media Manager Service and a new option for hours-of-service compliance.

The Media Manager service provides fleets with a way to deliver detailed information to drivers remotely through a variety of media types, including audio, video and PDF files. The service is available on the Mobile Computing Platform 100 Series (MCP110) and Mobile Computing Platform 200 Series (MCP200).

The Media Manager Service enables fleets to quickly, easily and cost effectively deliver timely content to drivers remotely using audio, video and document files, the company says. The content can address immediate operational, safety and other information needs.

With the Media Manager Service, fleets’ delivery of information, such as corporate updates, training content, forms, permits, maps of properties and special instructions, improves their ability to both track and manage the content that is being sent to the drivers’ mobile devices, the company says.

“The Media Manager Service will help improve productivity and connectivity with drivers, build loyalty and a sense of community, and enhance job satisfaction and safety,” said Norm Ellis, vice president of sales, services and marketing for Qualcomm Enterprise Services. “By allowing fleets to deliver detailed information both easily and cost effectively, the Media Manager Service can help fleets improve driver quality of life.”

Drivers can print PDF files, such as maps, with the Qualcomm-recommended in-cab printer. The Media Manager Service also can send files to Wi-Fi users at no charge for increased savings. The service will allow companies to stay connected with drivers who are away from the home terminal or office and often do not receive information in a timely and appropriate manner, the company says.

Qualcomm also announced a collaboration with RAIR Technologies to enhance the value of Qualcomm Hours of Service (HOS) by offering more robust auditing and analysis of HOS data, which can be captured electronically or on paper.

Fleets using Qualcomm’s HOS now have more options to efficiently manage their compliance with the Federal Motor Carrier Safety Administration (FMCSA) hours of service regulations, the company says. With this enhanced hours of service compliance offering, fleets can send paper logs to RAIR, who scans and provides them back to the fleet with additional electronic data that can then be audited and compared to Qualcomm’s positioning data to ensure comprehensive hours of service compliance reporting.

Leveraging both companies’ expertise, customers now can benefit from the visibility, auditing and reporting capability associated with electronic logs, the company says.

The RAIR solution is suited for fleets using both electronic and paper logs as it can compare electronic positioning data provided by Qualcomm to data provided by drivers in their paper logs, thus adding an additional degree of accuracy to hours of service reporting. RAIR also can process DVIR information and support driver notification for violations.