YRC provides new service options with mobile tools

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Updated Feb 11, 2011

YRC, the largest subsidiary of YRC Worldwide Inc., announced new mobile tools designed to allow YRC customers to track shipments, read the latest YRC news and access customer service – wherever they are, whenever they want. YRC is providing free iPhone and Android apps, along with a mobile website for all other phones. To download the free apps, go to www.yrc.com/shipping_tools/mobile.html.

“The tools give our customers another channel for service, whether they want to track a shipment or chat online,” says Mike Naatz, president – customer care division and chief customer officer for YRC Worldwide, based in Overland Park, Kan. “We want to use technology to make it as easy as possible to do business with YRC. And our mobile tools let YRC customers enjoy the convenience of being able to track their shipments whenever and wherever they want.”