AuraPortal, a global provider of Business Process Management, announced the introduction of the following modules in its Business Process Management Suite: Content Management (CMS/ECM), an online Commerce Platform (eCommerce) and CRM (Customer Relationship Management) Process Patterns, which will join and fully integrate with the existing AuraPortal applications set. Common to all of these applications is that no programming is required in their deployment, according to the company.
AuraPortal says it provides a real Business Process Platform with 100 percent Web-based technology and complete coverage of all essential areas of a company’s business management structure; its holistic approach covers not only the modeling, execution and typical processes of BPMS monitoring, but also encompasses a range of capabilities and synergies designed to increase both organizational efficiency and management.
The Content Management Module complements the Corporate Document Management of AuraPortal, including all stages of the content’s lifecycle: Creation and/or capture, storage, security, flow, access, publishing, version control, retrieval, distribution, preservation and contents destruction. The goal is to allow each entity to maintain its Website on the Internet in an easy and automated way. Using BPM Processes, organizations can establish creation flows and approval processes for any content that the organization desires to publish (press releases, news, articles, reviews, documents, videos and type of digital content). Once content has been approved, it will be published automatically on the Website without extra work.
Online Commerce is an e-commerce platform that includes a shopping cart and a payment gateway. Companies are able to create their own Internet sales channel. AuraPortal says there is no need to subcontract with technical experts, since company employees can design their system quickly and easily, with all transaction activity monitored by the AuraPortal BPM module. Full integration of Online Commerce with business processes and supply chain provides an advantage, allowing sales and order fulfillment automation.
AuraPortal says its CRM functionalities have been integrated with BPMS processes using Process Patterns, classes of general application process that already are prepared by AuraPortal or its partners for immediate use, containing the necessary knowledge and structure needed to ensure effective operations on a particular issue in a specific predefined environment.
