Peterbilt Motors Co. has named Peterbilt of Sioux City in Sioux City, Iowa, the 2011 Peterbilt Parts and Service Dealer of the Year. The award recognizes overall excellence in parts and service performance while enhancing business operations with the integration of new Peterbilt technology and product offerings. Brad Wilson, dealer principal of Peterbilt of Sioux City, and his team accepted the award at the annual Parts and Service Meeting.
“Peterbilt of Sioux City delivers the quality customer service that customers value and expect with the Peterbilt brand,” says Bill Jackson, Peterbilt general manager and Paccar vice president. “The Sioux City team continuously exceeds the needs of customers by ensuring the availability of Peterbilt products, parts and technologies.”
A family-owned business since 1954, Peterbilt of Sioux City is a full-service dealership offering a lineup of Peterbilt trucks for over-the-road, vocational and medium-duty applications. The 26-bay service center, staffed with factory-trained technicians, is equipped with an extensive inventory of truck parts for all makes and models. Customers can utilize the parts and service offerings onsite at the dealership or through the roadside assistance program.
“I am honored to receive the Peterbilt Parts and Service Dealer of the Year Award on behalf of my team, who truly deserve this award for their hard work and initiative,” says Wilson. “Our professional support team is dedicated to meeting the needs of our customers and providing the best customer service possible.”
In addition, Peterbilt recognized Best in Class and Platinum Oval Dealers, as well as the first-ever Peterbilt TRP Dealers of the year. Best in Class awards recognize top performing dealerships that lead the way in parts and service performance metrics, the adoption of new Paccar programs and utilization of technologies that enhance the customer experience. Best in Class Dealer Award Winners include:
• Peterbilt of Baltimore – Baltimore;
• Rush Peterbilt Truck Center – Oklahoma City;
• Peterbilt of Council Bluffs – Council Bluffs, Iowa;
• Stahl Peterbilt – Edmonton, Alberta, Canada; and
• JX Peterbilt Green Bay – De Pere, Wis.
Platinum Oval Awards recognize dealerships that excel in overall quality, performance, and customer satisfaction. Platinum Oval Dealer Award Winners include:
• Peterbilt of St. Louis – Sauget, Ill.;
• Hunter Peterbilt – Smithfield, Pa.;
• Peterbilt Manitoba – Winnipeg, Manitoba, Canada;
• Idaho Falls Peterbilt – Idaho Falls, Idaho;
• West Texas Peterbilt – Lubbock, Texas;
• Peterbilt of Fargo – Fargo, N.D.; and
• Peterbilt of Lafayette – Scott, La.
The all-new TRP Awards recognize dealer excellence in the sales and marketing of the TRP brand of all makes parts for trucks, trailers and buses. The TRP Bus Segment Dealer of the Year is Hunter Peterbilt – Butler Pa.; the TRP Trailer Segment Dealer of the Year is Rush Peterbilt Truck Center – Houston; and the TRP All-Makes Dealer of the Year is Peterbilt Ontario Truck Center – Mississauga, Ontario.
“We are very proud of the TRP Dealers of the year,” says Darrin Siver, Paccar vice president and general manager of Paccar Parts. “They have shown that TRP all makes products can grow not only incremental sales, but also conquest new markets and make our dealer network more competitive than ever.”