Qualcomm, McLeod integrate driver workflow

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Updated Sep 30, 2011

Qualcomm, a provider of integrated wireless systems, applications and services to transportation and logistics companies, and McLeod Software announced the integration of Qualcomm’s Circle of Service Workflow application with McLeod’s LoadMaster Enterprise trucking dispatch operations management system.

When incorporated into the LoadMaster suite, the Circle of Service Workflow application will help both drivers and dispatchers better manage load assignments, automated event triggers and pre-filled work process forms, the companies say.

Qualcomm says its Circle of Service Workflow helps fleets improve the driver and customer experiences with features that include a list of scheduled stops and automated arrival and departure detection with latitude and longitude. Additionally, just-in-time prompts and exception notifications help drivers reduce their dependence on back-office staff for key information.

“The integration of our Circle of Service Workflow application with the LoadMaster system will deliver enhanced fleet management capabilities to our joint customers,” said Norm, Ellis, vice president of sales, services, and marketing at Qualcomm Enterprise Services.

“McLeod LoadMaster aims to provide customers with an enterprise-wide solution, from dispatch to accounting, and by teaming up with Qualcomm to integrate their Circle of Service Workflow application into our product, we can further enhance the value of our solution to our customers,” says Tom McLeod, chief executive officer and founder of McLeod Software.