New Penn has launched a Service Alert process to informs customers by e-mail about situations that may impact their supply chain. Coinciding with the seasonal effects of winter weather, a new Email Service Alert and corresponding Webpage will provide detailed information about weather, natural disaster or other circumstances that may potentially impact service.
Email Service Alerts are available early in the day, helping to enable shippers to better plan their transportation and inventory strategies to ensure their supply chains remain efficient. “A consistent flow of goods prevents production delays, stockouts and strained customer or vendor relationships,” says Steve Gast, president of New Penn. “Our goal with Email Service Alerts is to help customers plan around unexpected circumstances that hamper our best effort to provide supply-chain continuity.”
