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New York City OEM renews Menlo Worldwide contract for emergency relief

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Menlo Worldwide Logistics, the global logistics subsidiary of Con-way Inc., has been awarded a contract extension by the New York City’s Office of Emergency Management to continue providing warehousing, logistics, transportation management and rapid-response deployment of emergency relief supplies to New York City’s boroughs under the City’s Coastal Storm Plan.

Menlo Worldwide Government Services won the original contract in 2007 and subsequently mobilized the program and deployed relief supplies in advance of Hurricane Irene in 2011as part of the city’s Coastal Storm Plan.

Under the renewed agreement, Menlo will continue to warehouse and manage a large stockpile of emergency relief supplies for the OEM, deploying them to storm shelters throughout New York City’s five boroughs as necessary when activated by OEM to respond to a major weather hazard, hurricane or other natural disaster. Menlo’s scope of work also includes post-event demobilization, recovery, transportation and re-stocking of supplies back into staging warehouses.

Relief supplies are warehoused for the OEM by Menlo at a 50,000-square-foot facility in northern New Jersey and a 46,000-square-foot facility in Long Island, N.Y. The two specialized warehouse facilities store an emergency stockpile of about 5,000 pallets of various relief supplies and serve as the central dispatch locations for designated evacuation areas in the city’s five boroughs. Menlo will continue to staff, manage and operate the facilities with logistics specialists and systems established for rapid response to emergencies.

Under the program, when the initial forecast of an approaching hurricane is received, OEM notifies Menlo to mobilize. Menlo initiates ramp-up plans, bringing in staff to process and stage shipments, and secure transportation resources in advance of deployment. As shipments begin to move to shelters, Menlo monitors inventory draw-down and replacement needs, secures additional supplies from vendors, and manages the ongoing response process to ensure that shelters are supplied adequately with goods until the emergency passes.

In the aftermath of an emergency, Menlo then works with the OEM to replenish and restock supplies within the warehouse. Under the OEM program, Menlo warehouses thousands of cases of water and “Meals Ready to Eat” or MREs, as well as other basic supplies, including first-aid kits, protein bars, personal care and comfort kits, diapers, baby formula, cots, blankets, pet cages and pet supplies.