Web-based access to real-time map-based vehicle location information is a customer service and retention tool that eliminates calls to drivers, reduces service costs, and improves efficiency for adjusting routes for unscheduled pick-ups and deliveries, the company said. In addition, JumpTrack records the actual geo-location of where the signature was captured to eliminate any doubt that a driver may have captured the signature while at a location other than the customer’s place of business.
“Our new GPS location capability helps fleet managers gain better control of their fleets and identify drivers that may not be efficient with their routes,” said JumpTech President and CEO John Freund. “This information is critical for enabling growth — more deliveries — without an investment in new trucks. Our customers know where their vehicles are at anytime and see the exact routes their drivers drove during the day. In combination with our delivery efficiency report, a fleet manager sees the exact order in which drivers drove their routes, the amount of time between stops, and the actual route they drove to each stop.”
Used by fleets to save paper and labor costs, JumpTrack said it also expedites invoice payment by putting proof-of-delivery information at customers’ fingertips and reduces IT costs by using smart devices for a POD solution instead of expensive hardware.
