PeopleNet, a provider of fleet mobility systems, announced that the U.S. Patent Office has granted it a patent for enhancing data delivery across wireless networks to meet its customers’ mission-critical communication needs.
“This patent is the most recent example of our commitment to meet customers’ high expectations for data delivery and network reliability,” said Jim Lowell, PeopleNet’s vice president of software. “Our Network Operations Center can now monitor data delivery performance to and from each of our hundreds of thousands installed units across multiple terrestrial and satellite providers and thousands of system elements to ensure even higher reliability.”
PeopleNet says its new patented monitoring tools minimize interruptions in data delivery, and shave off hours of issue resolution. When the NOC detects a data delivery issue, it determines the root cause. In the case of a wireless network issue, it takes corrective actions, which include notifying the carrier(s), routing around the impacted area and confirming resolution.
“We’re able to stay ahead of the curve,” said Lowell. “By the time our customers call to report an issue, we’ve typically already sent reports to the wireless carriers in the impacted markets.”
The patent includes tabular and map-based visual reports of real-time views of all cellular markets across North America. Lowell added that these expedite resolution, and help PeopleNet provide premium cellular network performance.