The chief executive of Verizon Telematics gave an update on the company’s progress following its blockbuster acquisitions of Fleetmatics and Telogis in 2016.
Andres Irlando spoke during the annual Latitude business conference for Telogis customers on Tuesday, Oct. 24, in Dana Point, Calif.
With the acquisitions, Verizon Telematics became the largest provider of built-in telematics and mobile applications for commercial vehicles. Verizon Telematics has more than 100,000 clients worldwide that use its cloud-based software platforms to connect with more than one million vehicles and drivers.
The original plan for the acquisitions was to marry the strong products and teams of the companies with Verizon’s established track record for “operational excellence” and scaling businesses, he said. The acquisitions would also give access to the resources and the brand of Verizon that stands for “quality, consistency and reliability.”
If successful, the acquisitions could make Verizon Telematics “unstoppable in the industry and make a difference for our customers,” he said.
During the past nine months, the company has focused on the following areas that Irlando believes are instrumental to achieving a lofty goal – to be “the easiest, most seamless software company you do business with,” admitting this to be “a very tall order since you do business with a lot of companies.”
Buying experience. Verizon Telematics has invested significantly in a customer success program to support clients during implementation and beyond. The company has also simplified its contracts and made them more flexible to “meet you where your business is,” he said.
