Trucking news and briefs for Tuesday, Oct. 10, 2023:
On a message posted to its website Sunday, Estes Express Lines (CCJ Top 250, No. 10) noted it continues to make progress in its recovery from a cyberattack earlier this month.
Estes faced the attack early in the week of Oct. 1, impacting its IT infrastructure. CCJ reached out to Estes Express Monday but did not receive a reply.
"We are pleased to report that many of our core systems are once again operational following the implementation of additional security measures," the company wrote on its website. "Our team has been working 24/7 and will continue work to bring our remaining systems back up securely and safely. All of this, including our ability to continue serving our customers through this attack, is because of the resiliency, collaboration, and ingenuity of our team. Despite the impact this has had on Estes’ system, there has not been a moment when we were unable to move freight or support our employees’ livelihood."
As of this week, telephone lines to its local terminals have been restored and its website Chat function is once again available.
EDI communications are also back on. "We can now receive and process customer 204 pickup requests and 211 BOLs via normal EDI channels," the company said. "In addition, customers will receive 214 tracking notifications and 210 invoicing when the proper updates to the freight bill occur."
Many of Estes' core operations systems are online to cut freight bills, update PROs, create manifests, and effectively manage equipment.
