Nearly 400 representatives from Peterbilt dealerships’ parts and service departments recently met in St. Louis for the Peterbilt Customer Service Conference. Representatives from the parts and service departments, warranty managers and dealership management attended business strategy meetings, participated in workshops and honored their peers receiving Manager of Excellence awards.
The 2007 National Service Manager of Excellence for Peterbilt is Dan Shoemaker, Peterbilt of Wisconsin, Madison. As service manager, Shoemaker has upgraded his shop with facility and productivity upgrades, while enhancing his service management team.
Recipients of the 2007 Regional Service Manager of Excellence awards were:
The 2007 Peterbilt Parts Manager of Excellence was awarded to Derrick Henderson from Hunter Truck Sales in Eau Claire, Pa.
Recipients of the 2007 Regional Parts Manager of Excellence awards were: