TravelCenters of America announced today, Oct. 3, the launch of Operation Refresh, a $125-million-dollar capital improvements project dedicated to enhancing the customer experience at locations across the country.
More than 800 individual renovation projects — including new modern showers and marble-tiled restrooms, expanded and upgraded parking lots, restaurant renovations, system upgrades, exterior painting, lighting enhancements and much more — are under way or scheduled through the end of 2008, TA says.
“Operation Refresh reflects TA’s dedication to providing our customers with the best maintained facilities in our industry,” says Tom O’Brien, president and chief executive officer of Westlake, Ohio-based TA. “Well-maintained, large, convenient facilities, the widest assortment of amenities and services available, and welcoming, friendly employees will allow TA to set a new standard in interstate travel hospitality for our customers.”
Operation Refresh began in May 2007 and is expected to be substantially completed by the end of 2008, according to TA.