Descartes Systems Group, a global on-demand software-as-a-service (SaaS) logistics solutions provider, announced that Charlotte, North Carolina-based Chambers Transportation Services Inc. has selected Descartes’ Global Logistics Network (GLN) to manage its day-to-day load tendering and related status reporting for loads it moves for one of its largest customers.
One of the services Descartes’ GLN provides is an email-based solution that enables transportation providers and manufacturers without electronic data interchange (EDI), or similar technology infrastructure, to easily exchange messages. The GLN enables the world’s leading transportation providers to reliably connect with their trading partners.
“As a regional /long-haul truckload carrier, our required reporting about the status of the loads we were moving was often done manually. We needed an electronic solution for managing shipments that was easy to deploy,” said Ryan Chambers, President of Chambers Transportation Services. “With the Descartes GLN, we have a cost-effective and efficient way to electronically process load tenders and related status data to not only meet this specific customer’s requirements, but also to alleviate many of the manual processes associated with receiving and responding to messages.”
Descartes enables Chambers Transportation to transfer the entire load reporting process off of the dispatcher’s desk and onto desktop computers. Chambers Transportation dispatchers can now use their email applications to view the tendered loads, accept or reject them, and then provide the 10 status updates that this specific customer, a major global consumer goods company focused in household and personal care products, requires on each load. Invoices can also be sent via email once the load is complete.
“Companies like Chambers can now bypass expensive investments in EDI and communications infrastructure and still comply with their customer’s requirements by simply deploying the Descartes GLN,” said Eric Bossdorf, Vice President, GLN at Descartes.