Tenstreet, a supplier of services and solutions that help trucking fleets better manage human resources and driver pools, has launched a new retention service. Known as Tenstreet Xtend, the service provides the foundation to establish effective communications channels between employees and management to quickly identify and correct issues and concerns that need immediate attention, the company says.
“Our proprietary software and services enables employees and drivers to feel more connected to their employers,” says Craig Johnson, Tenstreet chief executive officer. “That, in turn, helps reduce driver turnover and builds driver loyalty, while giving fleets the opportunity to run their operations more profitably and efficiently with the best possible group of drivers.”
Tenstreet Xtend can be particularly helpful during the first 90 days of a new driver’s hiring – a period in which most accidents occur and turnover rates are especially high, Johnson says. Tenstreet staff supports the program by providing custom-made metrics and call-out reports, as well as providing personal contact with drivers to track issues and provide solutions.
“This creates opportunities for fleets to identify and react to recurring issues, even if those issues are specific to a given terminal, driver type or any other variation,” Johnson says.
