Purolator USA says it has released a new technology system that, when combined with existing capabilities, will enhance its ability to provide rapid cost-effective logistics services. Purolator USA says its heightened technological capability allows customers increased account visibility and greater options throughout the supply chain.
“Simply having the capability to move goods through the supply chain is not enough,” says John Costanzo, president of Jericho, N.Y.-based Purolator USA. “In today’s environment, information is necessary, and customers want 24/7 access to their accounts, and they expect that their logistics provider will be able to offer technology-driven service options.”
Purolator says its Web-based technology system enables customers to have complete accessibility to their accounts, including shipment history, tracking and invoicing. The system complements Purolator’s modeling capabilities, through which the company has developed models to fit a variety of scenarios.
“Technology has long been a key factor in Purolator USA’s success with cross-border logistics,” Costanzo says. “Our models have proven to be very effective in helping to manage the border process so that our customers’ goods encounter minimal delays and reduced regulatory fees.”
Purolator says its use of technology allows the company to maximize its extensive distribution networks, both in the United States and in Canada. “Our systems allow us to find the most cost-efficient, fastest distribution routes for our customers,” Costanzo says. “In the process, we utilize cost management solutions, which increases customer benefits.”