Southeastern Freight Lines, a provider of regional less-than-truckload transportation services, is a recipient of this year’s Moen Partners in Quality (PIQ) Award. This is the 14th consecutive year that Southeastern has earned this award, which measures numerous quality objectives for all Moen truckload and LTL transportation carriers, including ontime delivery and billing accuracy.
“We selected Southeastern once again because of their strong commitment to customer service,” says Jay Merrell, manager of domestic transportation at Moen Inc. “Southeastern is a trusted business partner and has continuously excelled in all of our measurement categories. Our longstanding partnership with Southeastern enables Moen to provide excellent service to our customers.”
Southeastern says it is one of only two LTL carriers to earn Level 3 partner status, the top level of recognition. “We appreciate this recognition and our business partnership with Moen,” says Tommy Keeton, national account manager at Lexington, S.C.-based Southeastern Freight Lines. “It’s clear that our dedication to customer service excellence and our unique Quality Improvement Process continue to pay off for our customers and our company. This acknowledgement reinforces our desire to satisfy our customers completely.”
Moen Inc., headquartered in North Olmsted, Ohio, offers a selection of kitchen faucets, bathroom faucets, showerheads and stainless steel sinks for residential and commercial applications.