Reddaway launches new Guaranteed Window Delivery service

user-gravatar

Reddaway, a subsidiary of YRC Worldwide Inc., announced the launch of a new Guaranteed Window Delivery service. The company says that with the new service offering, customers can request four levels of window precision to meet their time-specific delivery needs:

  • Single-hour window — for delivery within any one-hour increment during normal business hours on a specific date;
  • Multi-hour window — for delivery within any multiple-hour increment during normal business hours on a specific date;
  • Single-day window — for delivery during normal business hours on a specific date; and
  • Multi-day window — for delivery during normal business hours within a specific multiple-date range.
  • “Guaranteed Window builds on a Reddaway portfolio that already includes guaranteed 9 a.m., noon and 3:30 p.m. service options,” says Steve Selvig, vice president of sales and marketing for Reddaway, based in Clackamas, Ore. “Our enhanced services now offer customers more flexibility and more precise delivery times.”

    The company says shipments using the new Reddaway Guaranteed Window delivery services arrive on time — not early and not late — and receive priority handling and visibility; all four levels of service are backed with the Reddaway standard money-back guarantee. According to the company, customers can use Reddaway Guaranteed Window delivery services to reduce charges backs, improve vendor scorecard performance, accommodate installation schedules and manage their inventory turns with speed and precision.

    “Our customers know us for our extensive next-day capabilities and our quality service,” says T.J. O’Connor, president of Reddaway. “Now, in addition to speed and reliability, customers can also enjoy day or hour precision that is often equally critical to the management of their supply chains. By using our guaranteed window services, our customers can take the guesswork out of their transportation planning process.”

    Reddaway is a provider of next-day, second-day and expedited less-than-truckload services in the western United States and Canada. Its regional service network includes Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming and western Canada.