Paccar Parts has named Bergstrom Inc. and Illinois Auto Truck Co. Inc. as its 2009 suppliers of the year for providing quality idle-reduction power systems and HVAC products, and clutches, respectively. By leveraging technology and predicting how consumers would respond to future products and services, both suppliers were recognized for demonstrating operational efficiency, part availability, providing excellent service to customers and dealers, and executing timely delivery of parts and equipment.
Bergstrom is a designer and manufacturer of cab climate systems for heavy-duty commercial trucks, off-highway machines and specialty vehicles. Bergstrom provides Paccar Parts dealers the battery-powered Nite no-idle thermal environment systems, including the Bergstrom Nite Plus System, Nite Day Cab and the new Nite Phoenix, a no-idle solution for use in the hottest climates. The company partnered with Paccar Parts to develop a complete private-labeled ClimaTech heating, ventilation and air conditioning (HVAC) parts program for all makes of trucks.
IATCO is a manufacturer of replacement clutches and clutch components for medium-duty to heavy-duty commercial trucks. IATCO worked with Paccar Parts to prepare for the introduction of a complete line of high-quality clutches and clutch system components for use in all makes of medium-duty to heavy-duty trucks under the private label of TRP Aftermarket Parts. IATCO also worked with Paccar Parts when it offered clutches and clutch system components under a previous private label.
“Both Bergstrom and IATCO have done an outstanding job in supplying dealers with the parts they need to provide our customers with the outstanding support they expect from Paccar’s dealers,” says Darrin Siver, Paccar Parts general manager and Paccar vice president. “Both companies work hard to keep our distribution centers and dealers well stocked with high-demand items. We’re pleased to award the two companies that distinguish themselves with support to our dealers, continuously stand behind their products and show a commitment to operational excellence.”
In 2005, IATCO received Paccar Parts’ 2004 Supplier of the Year Award. “We’re very pleased, excited and appreciative of winning it again,” says Richard Stein, IATCO president. “To win Supplier of the Year twice in five years is a reflection upon the people who work for our company, the quality of the clutches we make for TRP Aftermarket Parts, and the customer service we offer in support of the clutches. Our shipping is immediate so that Paccar Parts or its customers get the parts they need when they need them. And we personally follow up each order to make sure they’ve been fulfilled to their satisfaction.”
Jack Shaffer, president and chief operating officer for Bergstrom, says earning the supplier award from Paccar Parts has been quite an honor for his company. “I’m thrilled about winning this award because Paccar Parts has such high expectations of its vendors,” Shaffer says. “This award reflects the hard work and sense of cooperation and teamwork among the employees at both companies and at Paccar Parts dealerships. If we didn’t have that shared sense of purpose of serving our customers, I don’t think we would have won this prestigious recognition.”