Tax-exempt customers now have the ability to purchase Navistar’s PartsSmart Parts online without a tax penalty. New functionality within the website’s checkout process allows companies and agencies with tax-exempt status to make purchases easily.
“This new opportunity within the partsmartparts.com website opens up e-commerce to a wider segment of customers,” says Kim Speciale, senior marketing manager for Navistar Parts. “With a simple form to fax, a tax-exempt customer can establish themselves with Navistar Parts as a tax-exempt customer and save on their parts purchases.”
Tax-exempt customers include fleets that transport over state lines, resellers, government agencies and nonprofits. Within the e-commerce process, tax-exempt organizations are prompted to complete a tax-exempt form. This form, and proof of tax-exempt status, will be used to change the customer’s profile within the partsmartparts.com site and automatically will eliminate sales tax from all e-commerce purchases. State tax exempt status is required; federal tax-exempt status is not accepted.
“The tax-exempt functionality makes e-commerce for truck and bus parts more accessible to a greater percentage of our customers,” says Patti Corso, e-commerce catalog manager for Navistar Parts. “This one-time process will open a growing selection of online parts ordering to new customers throughout the United States.”