In its continuing effort to make it easier for fleet drivers to handle business related to their vehicles, PHH Arval has added new functionality to both PHH InterActive for Drivers, its secure website, and PHH Connect, its mobile application. The new functionality available on both portals includes:
• Service card management: Drivers can handle all aspects of their service cards online, including reporting lost or stolen cards, retrieving PIN numbers and checking the status of new cards;
• Vehicle registration renewals. Drivers can obtain registration renewal status, order duplicate registrations, check status of duplicate registration and check the status of replacement plates; and
• Insurance cards. Drivers now can request insurance cards online.
In addition to these new capabilities, drivers also can handle numerous other functions from their computers and/or mobile devices, including mileage reporting, online vehicle ordering and authorizing Motor Vehicle Record requests. Via the PHH Connect mobile app, which is available on Blackberry, iPhone, Windows Mobile and Android devices, drivers can contact the appropriate PHH call center instantly for help with maintenance, accidents or other needs.
“Our goal in every technology release is to enhance driver and vehicle productivity,” says Cheryl Middleton, PHH Arval product manager for client-facing technology. “The additional functions we’ve added to our driver-facing technology portals are designed to provide fleet drivers with easy, robust, 24/7 access to fleet-related transactions and information so they can spend more time doing the jobs they are paid to do. As always, we have listened to what our clients and their drivers need and want when it comes to delivering the technology enablers of the future.”