UPS adds photo ID requirement for retail shipping

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Updated Dec 8, 2010

As part of its ongoing review to enhance security, UPS on Tuesday, Dec. 7, announced it is expanding its policy to require customers who ship packages from retail shipping locations to present a government-issued photo ID for verification of identification. The directive will apply at The UPS Store and Mail Boxes Etc. locations as well as authorized shipping outlets worldwide.

Consumers who tender a shipment through any retail access location and do not already have a preprinted shipping label attached will have to present a government-issued photo ID or they will not be allowed to use UPS services. The ID policy has been in place at UPS Customer Centers since 2005.

Valid forms of identification in the United States include a current state-issued driver’s license or Department of Motor Vehicles ID card, U.S. or foreign government-issued passport, U.S. Permanent Resident card, U.S. military identification or a Native American Tribal photo identification card. Qualifying documentation may vary by country at international retail locations.

“Since retail centers experience a significant increase in business from occasional shippers during the busy holidays, this enhancement adds a prudent step in our multilayered approach to security,” says Dale Hayes, UPS vice president of small business and retail marketing. “The safety and security of our customers, business partners and employees is our highest priority, and UPS will continue to implement additional security precautions as necessary.”