Allied Tire Co., a division of Allied Oil & Supply Inc., has joined the Michelin Commercial Service Network, a nationwide network of Michelin dealers designed to establish a standard for consistent service across the United States. The network was created to provide consistent high-quality service for trucking fleets at home or on the road, including 24-hour emergency road service, event reporting and availability of new tires and retreads.
“We are excited to be a part of the Commercial Service Network, as it will allow us to benchmark with the other franchised dealers,” says Mark St. Aubin, Tire Division vice president. “More importantly, our customers will benefit, as they should enjoy an even quicker response time for their emergency road service breakdowns.”
Allied Tire Co. and other network dealers offer highly-trained technicians, professional equipment and casing management, and must adhere to rigorous certification and audit standards. Network members provide fleets with a data and service package that helps drive cost, time and operational savings. Fleets’ specifications and requirements are sent to both the network and fleet’s terminals via a customized online service manual to facilitate consistency of service.