UPS provides LTL customers pickup visibility

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UPS announced the launch of UPS Freight Pickup Notifications for LTL, a service designed to provide an added level of pickup control for the less-than-truckload industry. The new feature for LTL shipments provides customers visibility of the pickup process by confirming when a pickup is scheduled, informing them when the UPS Freight driver is en route to the pickup location and notifying them when the pickup is made.

With this enhancement, customers arranging their LTL freight pickup online can opt to receive near-real time notifications to up to five different e-mail addresses, keeping all parties associated with the shipment fully informed. “The pickup process is a key part of shipping LTL freight,” says Jack Holmes, president of UPS Freight. “Whether you are a shipper, receiver or third party, insight into the pickup process is powerful information that allows businesses to stay informed and run more efficiently.”

The Pickup Notifications for LTL feature is free and available to customers who log onto ups.com to schedule their LTL pickups. Beginning in January 2012, this new capability also will be available for customers scheduling LTL freight pickups in UPS WorldShip and My LTL Freight. The feature is available for online pickups that are scheduled in the 48 contiguous states where UPS Freight provides direct service.