Ryder enhances reverse logistics with co-location solution

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Ryder System announced the expansion of its reverse logistics capability to include a co-location solution that integrates forward and reverse logistics in the same facility to further optimize the returns process and drive greater value recovery of returned assets. By co-locating the distribution management of finished goods with returns processes such as technical repair, refurbishment and repackaging in the same facility, this solution offers companies the ability to achieve greater speed to shelf, visibility and cost savings, the company says.

Ryder’s reverse logistics capability consists of a full suite of integrated reverse logistics and IT solutions to handle the management of returned goods from end to end. These solutions include initiation of return materials authorization, product sorting, credit reconciliation, triage and functional testing, technical repair, parts reclamation, packaging/kitting and scrap, disposal and recycling. A Web-based portal supports return materials authorization initiation, validation and serial number control tracking and provides visibility for each step in the returns process at the serial number and SKU level.

“Achieving greater visibility, velocity and value recovery for returned assets are three of the greatest drivers for a robust reverse logistics network,” said Steve Sensing, vice president and general manager of hi-tech/electronics for Ryder Supply Chain Solutions. “This expansion of our reverse logistics capability ties directly into our strategic initiative of providing flexible, proactive solutions and best-in-class operational execution to offer greater value to our customers.”