Owner-operators’ Western Star 4900EX surpasses a million miles

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Updated Feb 8, 2012

Western Star announced that longtime owner-operators Bill and Robyn Taylor have logged more than one million miles with their 2007 Western Star 4900EX truck. Leased to FedEx Ground and hauling across the United States, the Enfield, Conn.-based Taylors credit the quality and durability of Western Star for the truck’s longevity.

“The moment I watched our truck roll off Western Star’s factory floor, everything about it has been perfect,” said Bill Taylor. “The craftsmanship and attention to detail is impeccable and has done nothing but increase the value of our business.”

Purchased in 2006 with the help of Western Star District Manager Steve Kincade, the Taylors’ truck features almost all of its original equipment, including the brakes. Performing regular maintenance and service intervals as required, the Taylors have replaced only the front springs and shocks throughout the last five years on the road.

Averaging more than 5,000 miles per week, the Taylor’s 4900EX is equipped with a 470 hp 14-liter Detroit Diesel Series 60 engine. The truck’s 12,000-pound front suspension and 40,000-pound rears, coupled with a 13-speed Eaton UltraShift transmission, help the Taylors haul double trailers throughout the United States.

Taylor also notes that Western Star’s dealer network and customer service, especially Midway Truck Service in Bethel, Pa., have played an integral role in the longevity of his 4900EX. “Not only do Western Star dealers practice what they preach, they’ve included us in the research and development of Western Star trucks, and it shows,” said Taylor. “We’ve always had an open and honest relationship with Steve, and he’s responded in every way.”

Taylor also notes that the roomy and quiet interior has made traveling more than a million miles enjoyable. Featuring an 82-inch Stratosphere sleeper, the 4900EX includes a single bunk, refrigerator and adequate storage for life on the road – despite sharing their cab with two German Shepherd travel companions.