BG Products Inc. has introduced the BG Certified Service Advisor Training Website (bgcertified.com) designed to provide a strategic training program for service advisers. BG Certified features short video segments to demonstrate customer benefits and realistic role-play scenarios to teach service advisers what they need know to better communicate a consistent, credible message about the importance, the methods and the rewards of proper automotive maintenance with BG products.
The company says the main features of BG Certified are:
• Free, convenient service adviser training
• Modules for all BG Automotive Maintenance Services and the Lifetime BG Protection Plan
• Learning codes to track completed modules
• Logins for BG distributors, BG sales representatives, automotive shops and service advisers; and
• Completion certificates for each module.