EBE Technologies, a developer of enterprise business process management applications for transportation, has created a new mobile app, Xpress Mobile Capture (XMC).
The app is an integrated mobile capture system, the company says, that allows drivers to submit delivery, settlement and safety documents via a mobile device while communicating with carriers’ back office systems. Integration to carriers’ dispatch, safety and HR systems ensures timely notifications to drivers of required documents and validates the accuracy of the documents submitted, it says.
“There are numerous mobile capture solutions in the market, but XMC’s integrated approach positions drivers and carriers to achieve benefits never previously attainable,” stated Larry Kerr, president of EBE Technologies. “The XMC application becomes the driver’s automated personal assistant that keeps the driver informed of needed documents and deadlines. In one way, driver satisfaction is positively impacted because they are never surprised by what’s in their settlement check since they will know instantly if their required paperwork was processed in time,” adds Kerr.
XMC can be configured to capture any or all documents carriers require to be submitted, from PODs, OS&Ds and toll receipts to compliance documents such as CDLs, insurance certificates and medical cards. Each document is indexed by the driver at the point of service and directly sent through to the carrier’s dispatch, accounting and/or safety systems where they are then automatically validated for accuracy and processed.
Drivers receive immediate feedback as to the status of the documents and completeness of the transaction. Notifications are automatically sent to drivers prior to settlement or compliance deadlines if required documents have not been received.
Embedded in the XMC application is a training module utilizing EBE’s Learning Management System and driver scorecarding functionality to monitor how well drivers are managing their paperwork. The LMS system provides drivers access to training videos to teach them and reinforce the understanding of the application. The driver scorecarding helps managers develop KPIs to monitor paperwork performance. Scorecard options may include metrics such as time to scan from the load empty status, required document completion, index accuracy, image quality and time to rescan poor quality documents.