Steelcase deploys Descartes MacroPoint for shipment visibility

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Updated Jan 30, 2019

Steelcase Inc., a shipper-supplier of architecture, furniture and technology products and services, has deployed Descartes MacroPoint for real-time shipment visibility across its U.S. distribution network.

The cloud-based Descartes MacroPoint system gives carriers, brokers, logistics service providers and shippers, such as Steelcase, real-time visibility into load status.

“Delivering a superior customer experience is what sets us apart in our industry,” said Joe Verbraska, director of North America Transportation at Steelcase. “With Descartes MacroPoint, we’ve been able to reduce load tracking time by 50 percent, provide faster response times to any shipment issues that may arise, and optimize our labor and capacity planning.”

Steelcase is using the Descartes solution integrated with SAP Transportation Management to mitigate delivery disruptions by increasing the speed of communications in its logistics network.