Navistar service partnership with Love’s, Speedco now live

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Updated Aug 2, 2019

Navistar’s warranty performance and service partnership agreement with Love’s and Speedco went fully operational Thursday, bringing online the largest commercial vehicle service network in North America.

Navistar announced in March it has signed a service partnership agreement with Love’s Travel Stops, adding more than 320 Love’s Truck Tire Care and Speedco locations – and 1,000-plus technicians – to the International truck service network and bringing the network to more than 1,000 sites. The network’s capacity continues to expand, as Love’s is consistently adding new locations.

The companies have spent the last four months traveling the country with six training trailers, putting more than 1,000 technicians through classroom, online and hands-on training to ensure customers have a consistent experience whether going to a Love’s, Speedco or International Truck dealer.

“Effective today, this newly activated partnership with Love’s is providing our customers with increased repair velocity, expanding their access to same-day service for a wide array of light mechanical repairs,” said Friedrich Baumann, Navistar president, Aftersales and Alliance Management. “This added repair velocity is in turn delivering enhanced uptime, which is a critical factor in our customers’ business success. We are excited by this partnership with Love’s, and intend to continue bringing our customers new dimensions of service, convenience and uptime.”

Under the partnership agreement, most Love’s and Speedco service locations are authorized to perform warranty work with service repair times of three hours or less for all International Class 6-8 trucks covered by a Navistar-issued new-product warranty, as well as the company’s extended warranties and used truck warranties. Love’s and Speedco locations now also accept Fleet Charge cards.