Roadrunner (CCJ Top 250, No. 111) is expanding its LTL service to Vancouver, Calgary, Edmonton and the surrounding areas of Canada – an expansion of the company's launch of LTL service into Toronto and Montreal earlier this year. The new LTL service into Western Canada will be available for all origin locations that ship freight to Seattle.
Roadrunner Chief Operating Officer Tomasz Jamroz said the carrier had fielded numerous customer requests for complementary services to its Eastern and Central Canada offering to include the West.
"We are playing into our strengths in these markets," he said, "and we are able to provide the service, quality, and on time LTL experience our customers now expect from Roadrunner.”
“Our smart network keeps expanding with service to Calgary, Edmonton, and Vancouver,” aded Ryan Schelb, vice president of network strategy and expansion at Roadrunner. “We use data and analytics to analyze which markets we are opening next to provide the best long-haul LTL service. The service to Western Canada will benefit immensely from having Seattle as our launching point, since our metro-to-metro network is so unique in the LTL world.”
Seattle, the consolidation point for the new service, is among Roadrunner’s strongest terminals, highlighted by its recent win of Season II of the Operations Performance League (OPL) contest, year-long daily competition among all of Roadrunner’s 40 plus brick-and-mortar locations judged on Key Performance Indicators or KPIs. These KPIs include more than 20 metrics such as service quality, operational efficiency, loading with care, and data accuracy.
The network expansion further into Canada follows several strategic enhancements from Roadrunner, including the creation of Guaranteed Service in select lanes, which offers shippers on-time delivery by the promised date or a full refund of charges, the opening of a new Atlanta service center, and one-day service between its Southern California and Chicago locations.
