Technology news and briefs for the week of June 18, 2023:
WARP, a tech-powered freight network specializing in middle-mile solutions, has integrated with shipping visibility platform project44. With the integration, WARP now can receive the benefits of all of project44’s TMS integrations, making it easier for shippers to receive WARP service offerings through their existing TMS with full tracking capabilities.
WARP recently announced its suite of tracking tools, DirecTrack that provides shippers with an Amazon level of traceability at the truck, pallet and parcel level. The suite includes real-time temperature monitoring, cross-dock tracking, a driver app, electronic logging device integrations and final mile API connections.
DirecTrack combined with project44’s suite of tracking capabilities will provide WARP’s shippers with greater visibility. As an end-to-end platform for shippers, project44’s partnership with WARP is a value add to all shippers in their network at no additional cost. WARP continues to handle all the communication throughout the shipping process for its customers.
Last-mile delivery management software company Onfleet and Riptide, a three-way text messaging platform, have partnered to bring customers, drivers and dispatchers together instantly and at-scale. The integration will streamline delivery operations by lowering inbound call volumes and reducing issue resolution times through the involvement of all relevant parties in a combined conversation.
Research shows that 90% of customers prefer text messages over phone calls, and 98% of adults in the U.S. have a mobile phone.
