YRC Worldwide Inc. announced that New Penn, one of its regional operating companies, will introduce a new and improved suite of guaranteed shipment offerings backed by a no-hassle guarantee to be complete and on time or the invoice will be reduced automatically to zero dollars with no need for the customer to file a claim.
One of the primary enhancements is a new guaranteed by 9 a.m. service. The other key enhancement is a new day-definite service offering that is guaranteed to deliver by 3:30 p.m., rather than end of day. New Penn says that by offering earlier guaranteed delivery times, customers are able to get goods into production or for sale to clients the same day the shipment arrives, rather than guaranteed delivery by 5 p.m. in which shipments often cannot be incorporated into the supply chain until the following day.
With the enhancements, the New Penn Guaranteed Precision suite of service offerings now includes: Guaranteed Delivery By 9 a.m.; Guaranteed Delivery By Noon; Guaranteed Delivery By 3:30 p.m. (Day-Definite); Guaranteed Delivery Within a Single-Hour Window; and Guaranteed Delivery Within a Multi-Hour Window.
“We are constantly reviewing our services in order to provide highly customizable solutions that meet the demands of our customers and their tightened supply chains,” says Steve Gast, president of New Penn, based in Overland Park, Kan. “We have aligned the needs of our customers with the highly reliable capabilities of the New Penn network to provide our customers with an expanded set of guaranteed service options – all backed with the no-hassle, New Penn delivery assurance guarantee.”
