Paccar Parts and Peterbilt Motors Co. recognized the 2009 Peterbilt national warranty, parts and service managers of the year at the Peterbilt Parts and Service Meeting held recently in Kansas City, Mo. Dan Hartgraves, warranty manager at Utica General Peterbilt in Utica, N.Y., was named national warranty manager of the year; Rick Tames, parts manager at Peterbilt of Council Bluffs in Council Bluffs, Iowa, was named national parts manager of the year; and Steve Farrow, service manager at Lookout Mountain Peterbilt-The Pete Store in Ringgold, Ga., was named national service manager of the year.
“These three gentlemen represent the best qualities of Peterbilt and Paccar Parts,” said Darrin Siver, Paccar Parts general manager and Paccar vice president. “Each manager has earned the respect of associates as well as customers by dedicating themselves and their departments to provide first-class professional service. We are proud to work with each of them.”