EBE Technologies – a provider of document and content management, workflow and business process automation solutions for the transportation industry – announced the addition of fraud detection capability within its Logistics Management software. The fraud detection function works within the carrier onboarding module to compare the phone number and address of a carrier completing an online application with the data contained within the Federal Motor Carrier Safety Administration database and that of White Pages.com.
For a carrier packet to be created and released to the potential carrier, all sources are required to match. If any portion of the information does not match, the carrier application is rerouted into a workflow queue and sorted by the data exception. As an additional safeguard, the fraud detection function also will compare addresses and phone numbers that reside in EBE’s Carrier On-Boarding database.
An additional capability within the fraud detection module focuses on ensuring that the same carrier to which the load was brokered is the carrier that arrives at the shipper’s location. As a rate confirmation is received, the system sends a notification to the shipper with the carrier information that has been assigned and has accepted the load. If a different carrier arrives to move the shipment, the shipper will alert the logistics company, and through workflow would trigger an event to the logistics company to determine if the move was rebrokered or if the shipment was in danger of being stolen.