Ridewell announced that it has improved customer service with the opening of a warehouse in Hamilton, Ontario, to provide Canadian customers the choice of an Ontario F.O.B. point. Supporting trailer OEMs in Canada, the warehouse will inventory complete suspensions to reduce freight costs and eliminate the paperwork associated with importing, reducing lead time.
Ridewell says service kits and most replacement parts will be available for emergency supply to its aftermarket distributors, and most major components will be available with quick turnaround time for unit down events and warranty situations. Plans call for the warehouse to begin delivering product out of Hamilton by late August.
