Lancaster Development implements Arsenault’s Dossier software

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Lancaster Development Inc., a regional infrastructure construction company, has implemented Dossier Maintenance Management Software from Arsenault Associates for its fleet of on-road vehicles and a wide array of equipment. Based in Richmondville, N.Y., with facilities in Binghamton, N.Y., Lancaster Development designs and builds highways, bridges and many other in-ground assets for local and county governments, utility authorities, the N.Y. State Department of Transportation and the N.Y. Thruway Authority, among others.

According to Martin Galasso Jr., owner and executive vice president, Lancaster Development operates a fleet of about 225 on-road vehicles, from automobiles to tractor trailers. Off-road, the company operates loaders, bulldozers, excavators, asphalt pavers, cranes and asphalt and dirt rollers, in addition to equipment such as chain saws, air compressors and welders. There are more than 1,000 pieces of equipment in Lancaster Development’s Dossier database. “If it’s used in heavy construction, we have it,” Galasso said.

The company operates two shops with 14 technicians. Dossier is accessed daily by three shop foremen, three department heads and a shop clerk who reports to the department heads. “We have a long history with maintenance management software,” Galasso says. “We knew what we were looking for.”

Lancaster Development began implementing the new software late in November 2010 and ran it in parallel with an existing maintenance application. The company switched entirely to Dossier in January.

“We’re very pleased that Lancaster Development chose Dossier and happy to be working with a company that shares our own commitment to quality,” says Jack Boetefuer, Arsenault president. “Their expectations will be met.”