Eastman Chemical Co. has awarded Holland its 2011 Supplier Excellence Award, an element of its Eastman Supplier Excellence Program. This marks the sixth consecutive year that Holland has received this award.
In order to determine award recipients, Eastman evaluates its transportation service providers along a number of criteria, including but not limited to ontime percentages, claims ratios, safety/security incidents and nonconformance, and customer complaints. Holland’s collective score was 93.38 percent, with a score of 98.16 percent in the on-time delivery category.
“We are honored to once again receive this recognition from our valued customers at Eastman Chemical Company,” says Jim Ferguson, vice president of sales and marketing for Holland, a Holland, Mich.-based division of YRC Worldwide. “Holland professionals work tirelessly to provide the unmatched level of service that makes Holland the industry leader that it is. We are grateful for this honor, and we intend to do it justice by continuing to deliver the best in next-day on-time regional shipping to all of our customers.”