The company’s shipper customers now receive an estimated time of arrival (ETA) from the software the company named Delivery Track. The new application shows the location along the delivery route with real-time ETA updates on a graphical display.
“We focus on technology to make shipping easier for our customers,” said Scott Sullivan, Pitt Ohio’s chief financial and information officer.
“Delivery Track uses the latest technology advancements to allow customers to prepare for the shipment delivery. In this case, Delivery Track puts the power of the information in the customer’s hands eliminating back office costs by removing numerous phone calls between Pitt Ohio and the customer. Using this application, shippers gain faster visibility when needed throughout the day.”
Pitt Ohio customers will see a “Delivery Track” link on www.pittohio.com appear on the website’s Shipment Tracing tool when their shipment status is listed as “Out for Delivery.”