CCJ Innovators: Improving Customer Service

Apr 25, 2011

Updated May 18, 2011

Saia’s Sally Buchholz and Karla Staver discuss how the company’s Customer Service Indicators program and its new Exception-free Delivery metric are improving company performance and reliability.

View the archived webinar at www.ccjwebinars.com.

The Tesla electric Semi logged 4,494 miles, averaging 321 miles per day with an overall energy efficiency of 1.55 kWh per mile over a three-week test with ABF Freight.

ABF Freight: Tesla Semi 'generally matched' diesel trucks in 3-week pilot

ABF Freight logged 4,494 miles with a Tesla Semi, averaging 321 miles per day with an overall energy efficiency of 1.55 kWh per mile.

Unique requirements for hiring truck drivers

Cost per mile dips slightly thanks to fuel prices, truck and trailer payments soar

Texas Supreme Court overturns nuclear verdict against Werner

Mack Trucks reintroduced its Anthem model Tuesday as 'the new standard of regional haul.'

'Brand new' Anthem reintroduced as Mack's regional haul truck

Get all the info on the top 250 trucking companies in America

View, sort and download the trucking industry’s most comprehensive ranking of for-hire carriers in North America, based on a blend of metrics including fleet size, annual revenue and number of drivers.

In House or Outsourced Maintenance

The decision between bringing fleet maintenance in-house versus outsourcing is a pivotal one that could significantly affect your operations.