CCJ Innovators: Improving Customer Service

Apr 25, 2011

Updated May 18, 2011

Saia’s Sally Buchholz and Karla Staver discuss how the company’s Customer Service Indicators program and its new Exception-free Delivery metric are improving company performance and reliability.

View the archived webinar at www.ccjwebinars.com.

Knight-Swift takes 'next step toward a nationwide LTL network,' acquires Midwest Motor Express

MME's regional footprint complements Knight-Swift's southeastern and midwestern LTL presence alongside its AAA Cooper Transportation brand, which together cover over half the U.S.

Tell your story first: Using data to lower insurance costs

AI cameras provide added data, visibility into fleet while boosting safety

NFI Industries electric trucks Daimler California

NFI rolls dice to secure equipment, refocuses driver recruitment

White paper: The future of fleet utilization

Shifting the driver paradigm: Winning with equipment, technology and culture

Join us in person on Nov. 30 - Dec. 2 at the beautiful Sheraton Grand at Wild Horse Pass in Chandler, Ariz., as top fleet leaders from across the country gather to strategize on how to recruit and retain the best drivers in the industry.

Analyzing 2021 Trends to Drive Your Business Optimization Forward

The second edition of our Industry Intelligence Report, which focuses on 2021 long-haul, last-mile, seaport, and safety transportation activity in the winter, spring, and summer.