CCJ Innovators: Improving Customer Service

Apr 25, 2011

Updated May 18, 2011

Saia’s Sally Buchholz and Karla Staver discuss how the company’s Customer Service Indicators program and its new Exception-free Delivery metric are improving company performance and reliability.

View the archived webinar at www.ccjwebinars.com.

Rail strike would 'immediately disrupt' fuel, DEF supply

With a Dec. 9 strike deadline set, railroads plan to stop taking hazardous materials, including fuel, next week.

Watch: The current state of the diesel technician workforce

Tim Tran and Ricky Murray of JLE Industries

CCJ's 2022 Innovator of the Year: JLE Industries gives drivers autonomy

Rail strike back on the table, this time for December

SmartDrive Protect: A virtual ride-along to protect your fleet

Get all the info on the top 250 trucking companies in America

View, sort and download the trucking industry’s most comprehensive ranking of for-hire carriers in North America, based on a blend of metrics including fleet size, annual revenue and number of drivers.

Creating a culture of safety embraced by executives, managers and drivers - Download the eBook.

Creating and leading an authentic safety culture within your company is essential in reducing crash rates. Download the eBook to learn how.