CCJ Innovators: Improving Customer Service

Apr 25, 2011

Updated May 18, 2011

Saia’s Sally Buchholz and Karla Staver discuss how the company’s Customer Service Indicators program and its new Exception-free Delivery metric are improving company performance and reliability.

View the archived webinar at www.ccjwebinars.com.

Highway to health: Poor nutrition, lack of options leads to health woes for truckers

Nearly 20% of drivers rank physical health as a top concern, yet the industry has the highest rate of obesity and diabetes among all U.S. occupations.

Highway to health: Pay, lack of sleep and home time are top factors in driver mental health

Highway to health: Stress a top contributor to lagging truck driver wellness

Crash preparedness: A driver’s guide to effective accident scene documentation

13 Step Plan To Boost Tech Efficiency from Fullbay

Get all the info on the top 250 trucking companies in America

View, sort and download the trucking industry’s most comprehensive ranking of for-hire carriers in North America, based on a blend of metrics including fleet size, annual revenue and number of drivers.

Maximizing Fleet Cost-Effectiveness

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