Echo Global Logistics, a provider of transportation and supply chain management services headquartered in Chicago, announced a strategic relationship with Daymon Worldwide, which is launching Daymon Global Logistics, a new transportation management and logistics support solution. Echo also announced that Southeastern Freight Lines, a provider of regional less-than-truckload services, is the recipient of its Carrier Award.
Echo, which will support Daymon’s technology and transportation management requirements, maintains a network of more than 24,000 carriers, which now will be available to Daymon Global Logistics at market competitive rates, along with a customized Web portal to provide increased visibility and control of the supply chain. “Daymon supplier and retail partners will now have the ability to leverage our proprietary technology and take full advantage of a transportation and logistics management team to meet the individual needs of each Daymon partner,” says Doug Waggoner, chief executive officer of Echo Global Logistics.
Southeastern, based in Lexington, S.C., received Echo’s Carrier Award for its excellence in carrier rankings for categories that include quality of service, customer service and overall responsiveness. “We are honored to have received this award from Echo and value the outstanding relationship we have developed over the years,” says Mike Heaton, Southeastern’s senior vice president. “This recognition highlights the commitment of Southeastern and our employees to serve Echo and all of our third-party logistics customers.”
To determine award winners, Echo surveyed more than 400 associates, grading carriers based on service metrics such as timeliness and claims performances, as well as standards that include ease of doing business, customer service and creativity. “The review process includes daily data monitoring and working with customers and employees to address any issue that becomes apparent through this data,” says Mark Redini, Echo vice president of LTL carrier relations.